Patient Satisfaction

Problems with Patient Satisfaction

The Affordable Care Act of 2010 established the Hospital Value-Based Purchasing program, implemented through the Centers for Medicare and Medicaid Services.  In October of 2012, the program began withholding one percent of Medicare reimbursements from hospitals, allowing only those with high performance to earn it back; this withholding increased to 2% for FY 2017.  Twenty-five …

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Physician House Calls

As the song says, “everything old is new again.”  That has been apparent in fashion trends, children’s toys, and food products, but there’s also a bit of nostalgia cropping up in health care.  An aging population, the mandates of the Affordable Care Act, and a consumer culture have helped spur the return of physician house …

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medical tourism

Medical Tourism

Globalization of Health Care & Medical Tourism An awe-inspiring Alaskan cruise, a fun-filled trip to Disney World, or a visit to a foreign hospital for a hip replacement – as the medical tourism industry grows, more and more people’s “vacation” planning will involve hospital stays in far-flung destinations. In 2013, approximately 750,000 Americans traveled abroad …

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Hospital Noise

It is common knowledge that patients need sleep to heal; noise has been shown to cause blood pressure spikes and patient agitation, aggression, and delirium; to adversely affect wound healing and pain management; and to lead to increased patient falls and nursing stress and fatigue – it is literally a patient safety hazard.  More than …

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Hospital CEO Turnover

The rate of turnover at the highest level of hospital administration is, and has historically been, significant, a concern when considering the need for stability and continuity to ensure the success of an organization and that its long-term goals remain on track. Average hospital CEO tenure has decreased from the 10-15 years it typically was …

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