Leadership

Nancy Schlichting, Chief Executive Officer of Henry Ford Health System

In December of 2016, Nancy Schlichting will step down as the chief executive officer of Henry Ford Health System in Detroit, after a two-year-long succession planning transition process.  During her 13-year tenure in this role, Ms. Schlichting has effected a dramatic financial turnaround for HFHS and implemented award-winning patient safety, customer service, and diversity initiatives, …

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Leaders & Self-Reflection

A key trait shared by successful leaders is the ability to engage in self-reflection. In fact, a 2010 study from Green Peak Partners and Cornell University found that “a high self-awareness score was the strongest predictor of overall success” in leadership. Experiences lead to increased wisdom when they are reflected upon and assigned meaning, according …

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Motivating Employees

The Society for Human Resource Management’s 2016 Employee Job Satisfaction and Engagement survey found that on a scale of one (least engaged) to five (most engaged), the average employee was sitting at a 3.8.  Another survey, published by Dale Carnegie Training in 2013, found that, on average, less than one-third of employees were engaged. With …

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CEO Responsibilities

Many times, a company’s employees do not have a clear idea of what their chief executive officer is responsible for, perhaps viewing the role as a figurehead that simply “puts out fires,” stepping in as needed.  In truth, however, CEOs have duties of their own that they are uniquely qualified to perform, and expectations that …

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Leaders as Coaches

One definition Merriam-Webster provides for a leader is:  “a person who has commanding authority or influence”; by contrast, a coach is defined as “a person who teaches and trains.”  These two definitions obviously indicate different focuses – commanding vs. teaching.  However, as companies recognize the value of coaching, and that the overall success of a …

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