Source articles:  Art Education for Doctors

http://www.theatlantic.com/health/archive/2015/04/the-problem-with-satisfied-patients/390684/

http://www.modernhealthcare.com/article/20150604/NEWS/150609953

http://www.beckershospitalreview.com/quality/are-patient-satisfaction-surveys-doing-more-harm-than-good.html

http://www.fiercehealthcare.com/healthcare/do-patient-satisfaction-surveys-value-comfort-over-outcomes

http://www.forbes.com/sites/kaifalkenberg/2013/01/02/why-rating-your-doctor-is-bad-for-your-health/#4898bf22f159

http://journalofethics.ama-assn.org/2015/07/ecas3-1507.html